FAQS

Need Help?

If you have an issue or question that requires immediate assistance, you can click the button below to chat live with a Customer Service representative.

If we aren’t available, drop us an email and we will get back to you within 20-36 hours!

We primarily use FedEx, DHL, UPS, and other reliable carriers depending on product availability.

After your order is processed, a tracking number will be sent via email. You can track it using our tracking page

We source products from reputable manufacturers in the U.S., Europe, and Asia.

Your order may ship from our warehouse in the United States or directly from the manufacturer.

The estimated delivery time is typically 7-15 business days, depending on product availability.

No, we do not ship to Alaska, Hawaii, Guam, APO/FPO addresses, or other U.S. territories.

Customers are responsible for paying local taxes, import duties, and customs charges.

Yes, expedited shipping is available. Please contact us before placing your order to discuss options.

Please contact us as soon as possible. If the order has not been dispatched, we may be able to make changes
We are not responsible for lost packages due to incorrect addresses. Please ensure your shipping details are accurate.