Last Updated: November 6, 2024

This Privacy Policy describes how Furnitrio ("we", "us", "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from furnitrio.com (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

Changes to This Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last Updated" date, and take any other steps required by applicable law.

Information We Collect

• Personal Information: We collect personal information like your name, email address, shipping address, billing address, payment details, and contact number when you place an order or create an account.
• Browsing Information: Our website automatically collects data about your interaction with our Site, such as your IP address, browser type, device information, and usage data, to improve user experience.
• Cookies and Tracking Technologies: We use cookies, pixels, web beacons, and similar technologies to personalize your shopping experience, remember your preferences, and analyze Site traffic. You can manage your cookie preferences in your browser settings.
• Customer Support Information: Information you provide to us when you contact our customer support, such as inquiries, complaints, or feedback.
• Third-Party Information: We may receive information about you from third parties, such as payment processors, shipping providers, and marketing partners.

How We Use Your Information

• Providing Products and Services: Your personal information is used to provide you with the Services, including processing and fulfilling your orders, handling returns, and managing your account.
• Customer Support: We use your contact information to respond to inquiries, resolve issues, and provide general customer support.
• Marketing and Advertising: With your consent, we may send you promotional emails, text messages, or postal mail. You may opt out of marketing communications at any time.
• Security and Fraud Prevention: We use your personal information to detect, investigate, or take action against possible fraudulent, illegal, or malicious activities.
• Compliance with Legal Obligations: We may disclose personal data if required by law, regulation, or to protect our legal rights.
• Service Improvement: To improve our Services, we analyze usage data to understand how users interact with our Site.

Sharing Your Information
In certain circumstances, we may disclose your personal information to trusted third parties for specific purposes, such as:

• Service Providers: We share your information with vendors who help us operate our Site, fulfill orders, process payments, manage customer support, and provide IT and marketing services. These parties are contractually obligated to protect your information.
• Business Partners: We may share your information with marketing and advertising partners to better tailor our communications and offers to you.
• Legal and Compliance: We may share your information to comply with applicable laws, enforce our Terms of Service, or respond to lawful requests from government authorities.
• Corporate Transactions: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the acquiring entity.

Cookies and Tracking Technologies
We use cookies, pixels, web beacons, and similar technologies to enhance your experience on our Site, remember your actions and preferences, and perform analytics. For more information on the specific types of cookies we use, please visit Shopify's Cookies Policy. Most browsers automatically accept cookies by default, but you can set your browser to reject cookies. Please note that disabling cookies may impact your ability to use certain features of our Site.

Our Site does not respond to "do not track" signals. For more information about "do not track" signals, visit All About Do Not Track.

Third-Party Websites and Links
Our Site may include links to third-party websites, products, or services. These third parties have their own privacy policies, and we do not accept responsibility for their activities. We encourage you to review these third-party privacy policies before providing any personal information.

Children's Data
Our Services are not intended for use by children under 16 years of age, and we do not knowingly collect personal information from children. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us at privacy@furnitrio.com to request its deletion.

Data Security
We use SSL encryption and comply with PCI DSS standards to secure your personal information during transmission. While we strive to use commercially acceptable means to protect your information, no method of transmission or electronic storage is completely secure, and we cannot guarantee its absolute security.

Retention of Your Information
We retain your personal information for as long as necessary to provide the Services, comply with legal obligations, resolve disputes, or enforce agreements. The length of time we retain your information will vary depending on the purpose for which it was collected.

Your Rights
Depending on your location, you may have the following rights regarding your personal information:

• Right to Access: You may request access to the personal information we hold about you.
• Right to Delete: You may request that we delete your personal information, subject to certain exceptions.
• Right to Correct: You may request corrections to your personal information if it is inaccurate or incomplete.
• Right to Restrict Processing: You may request that we restrict the processing of your personal information under certain circumstances.
• Right to Data Portability: You may request a copy of your personal information in a machine-readable format and request that it be transferred to a third party.
• Right to Withdraw Consent: Where we rely on your consent to process your personal information, you have the right to withdraw your consent at any time.
• Managing Communication Preferences: You may opt out of promotional communications at any time by following the instructions in our marketing emails.

We will not discriminate against you for exercising your rights. To exercise your rights, contact us at privacy@furnitrio.com. We may need to verify your identity before processing your request.

State-Specific Privacy Rights

• California Residents (CCPA Compliance): Under the California Consumer Privacy Act (CCPA), California residents have the right to access, delete, and opt out of the sale of personal information (we do not sell personal data). To exercise these rights, please contact us at contact@furnitrio.com with “CCPA Request” in the subject line.
• Nevada Residents: Nevada residents have the right to opt out of the sale of personal data. Please email us at privacy@furnitrio.com to exercise this right.
• Virginia, Colorado, and Connecticut Residents: Residents of these states have rights to access, correct, delete, and opt out of certain data processing activities. Contact us at support@furnitrio.com to exercise these rights.

Contact Information
For questions regarding our privacy practices or to exercise your rights, please contact us at:

• Email: support@furnitrio.com
• Address: 1416 Sierra springs Dr, Bedford, TX, 76021, US

Complaints
If you have any complaints regarding how we handle your personal information, please contact us at the details above. If you are not satisfied with our response, you may have the right to lodge a complaint with your local data